Buy, activate and move your licence

The plans

Every licence covers 3 Macs and includes 12 months of updates; then £9.99 per 12 months if you want them. Every bee counts towards your plan, Web and Calendar bees included. Nothing renews by itself. See Pricing for more.

Choose your live bees

If you have more bees than your plan covers (for example when the trial ends), Waggle asks once which ones stay live. The others go quiet: each shows a blurred placeholder instead of your messages, with an upgrade message in the middle. You can’t read a quiet bee, send from it or use it, and it gives no sounds, counts or alerts. Web and Calendar bees too. Messages keep arriving and are stored, so when the bee is live again everything’s there at once, unread counts included, with no restart.

1. In the Choose your live bees window, tick the bees you want, then click Keep These Live.
2. To change them later: Settings → Licence → Live bees, tick the ones you want, then click Keep These Live. A quiet bee’s Choose Live Bees… button opens Settings → Licence too. It says Change Bee Types… if the bee’s type isn’t on your Worker Bees list.

What success looks like: the bees you ticked can send. The others are blurred, with an upgrade message in the middle.

Worker Bees: your 3 bee types

Your licence holds one list of 3 bee types, shared by all its Macs.

• The first 3 bee types you use become the list. If they’re IMAP, WhatsApp and Calendar, only those types can be live on your other Macs.
• It goes by bee type, not account. A different IMAP mailbox on another Mac is fine, because it’s still an IMAP bee. All calendars are one type, Calendar. iMessage is one type, on the Messages Mac or on another Mac.
• Two bees of one type use two of the 3. Gmail, Gmail and Slack fills the list. Another Mac can then have at most 2 Gmail and 1 Slack live.
• A bee of a type not on the list goes quiet. It’s blurred, and you can’t read it, send from it or use it, until it’s live again.

To change the list:

1. Settings → Licence → Your 3 bee types.
2. Choose a type in each menu, or Next bee used to leave a place open.
3. Click Save Bee Types.

What success looks like: the button goes away and the menus show your new types. Your other Macs follow within about 6 hours, or as soon as you open Settings → Licence on them. Offline, each Mac uses the last list it knew.

If Updates & Relay has ended, the list can’t be changed until you renew, but a place that’s never been used can still be filled.

1. Buy

1. In Waggle: Settings → Licence → Buy Waggle…. Your browser opens the checkout on waggle.software. Payments are handled by Paddle, our reseller.
2. Choose your plan and pay.
3. Go back to Waggle. On the Mac you bought from, it finds the licence by itself.

What success looks like: Settings → Licence says “Licensed: Whole Hive” (or Worker Bees) and “Thank you! Your licence is active on this Mac.”

Your licence key is on the thank-you page, and in an email from Waggle Software (hello@waggle.software) within a few minutes. It starts WGL-. Keep the email: you’ll need the key on your other Macs.

With Worker Bees and more than 3 bees on this Mac, Waggle then asks which 3 stay live, and their types become your 3 bee types (see above). You can upgrade to Whole Hive any time: Settings → Licence → Upgrade to Whole Hive…

2. Activate on your other Macs

Your key isn’t synced between Macs. Enter it once on each.

1. Open Waggle → Settings → Licence.
2. Paste your key into Licence key and click Activate.

What success looks like: “Licence active on this Mac.”, and this Mac appears under Macs on this licence.

Given a licence as a gift? It works the same way: download Waggle, open it, and enter the key.

Lost your key?

• On a Mac that’s already licensed: Settings → Licence → Copy.
• Or: Settings → Licence → Email Me My Key…, type the address you bought with (for example maya@example.com) and click Send.
• Or, without Waggle: use Email my key on the My licence page.

What success looks like: the email arrives within a few minutes. Check your junk folder too.

3. Move to a new Mac

1. On the old Mac: Settings → Licence → Deactivate This Mac… → Deactivate. Do this before you sell or wipe it.
2. Old Mac gone already? On any Mac with the licence: Settings → Licence → Macs on this licence → Remove next to the old one.
3. On the new Mac, enter your key (step 2).

What success looks like: the old Mac is gone from Macs on this licence, and the new one is listed.

If all 3 places are used, Activate says “This licence is on 3 Macs already, its limit”. Remove one, or add Extra Macs.

Extra Macs and Updates & Relay

• Extra Macs: Settings → Licence → Add Extra Macs… (£24.99, paid once). Your key then works on any number of your Macs. Success: Settings → Licence → Macs says “(any number)”.
• Updates & Relay (new versions of Waggle, Settings sync and iMessage on another Mac) is included for 12 months from when you buy. Settings → Licence → Updates & Relay shows the date. We email you 30 days before it, and Renew Updates & Relay… (£9.99) appears in Settings → Licence. Renewing early loses nothing: the 12 months start from your current end date. Success: the date moves on by 12 months.
• If you don’t renew, the version you have keeps working with all your bees. New versions, Settings sync and iMessage on another Mac stop. Waggle tells you once, when it happens.

Everything is paid once: nothing renews by itself. Invoices are through the link in your Paddle receipt email. See My licence.

If something’s not right

• Where’s my licence key?
• How many Macs can I use?
• What if Waggle can’t confirm my licence?
• Does Waggle need the internet to check my licence?
• What happens when the trial ends?
• Can I get a refund?

Still stuck? Email hello@waggle.software from the address you bought with.

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